Archive for May, 2007

Google Adds 411 Service for U.S. Businesses

May 22, 2007

I recently adapted Jonathan Mosen’s audio Get Going with Google tutorial to create a braille tutorial called Google It! A Guide to the World’s Most Popular Search Engine, and it’s now available for $12 U.S. from National Braille Press in hard copy braille and for download. An interesting development since the book went into publication is that Google now offers free directory assistance in the United States for locating businesses. The phone number for this service is 1-800-goog-411, or 1-800-466-4411. The service is voice activated; you are asked for the city and state, then the business name or a business category. I gave a business name, and was offered the options of being connected immediately or of getting details, such as the business address and phone number. It worked well and was very quick. Nice job, Google!